10 March 2009

DINNER: Strings (Natomas)

String's Web site
OK. I promise to NOT go off, too much. Basically, we go to Strings occasionally, especially for the cheesy wine and the stuffed lasagna. Both of us were starving and tired tonight, so we decided to see what Strings had (natomas). We had a 2 for 1 coupon and thought, hey, let's use it. Why not? We got there and I specifically asked WHILE placing my coupon on the table, what entrees were not considered part of the 2 for 1 coupon. We ordered, getting one wrong order. Ray got some sort of lasagna but not the one we orderd. Anyhow, whatever. As our check was placed on the table 1/2 way through our meal, my hubby put the credit card down. The waiter was just as fast picking the card up and putting the bill down. So, after we questioned the full bill, he basically told us to "suck it" and that we didn't, in advance, tell them we were using the coupon (duh) and he could not reverse charges. Bull crap. What a loser. So, please, out of respect for me; do not patronize this place. We felt fully taken and disregarded. In this economy, can you really treat patrons this way? Guess you get what you pay for.

4 comments:

  1. Hey, I didn't have to cook, it was only a few bucks, and I feel like a cheap bastard using coupons anyways. With that said, 1/2 of 5 stars.

    ReplyDelete
  2. You'd think a restaurant (even a low rent chain) would be able to handle food orders and their own coupons. Pretty unacceptable. OK, you got it: we'll never go there.

    ReplyDelete
  3. We got screwed no matter how you rationalize it.

    ReplyDelete
  4. Let me get this straight, you went there because you had a coupon (which is exactly the goal of such advertising). Then you ordered according to the exclusions of the coupon instead of ordering what you know you like. Then, they serve you something you didn't even order but being nice you didn't make a fuss about it. Then they refuse to honor the coupon!? WTF? They should have apologized, taken care of it and thanked you for dining there in a crappy economy. There just isn't an excuse for that.

    ReplyDelete